Privacy Policy

Last updated September 2026

What we collect

When you sign up, we store: your contact details, the bands you've added, and whether you've opted in to being alerted about bands we think you'll like. We also record which country your signup request came from, used once to guess your initial language — not stored as a raw IP address, and not used for anything else.

Why we collect it

Solely to alert you when a band you've added goes on sale on Ticketmaster. That's the entire purpose — we don't use it for anything else, and we don't collect anything beyond what's needed for that.

We never sell your data, and never use it for marketing or advertising, ours or anyone else's.

Notifications

If you turn on notifications, we store the subscription your browser creates for that device: an address at your browser maker's push service (Apple, Google or Mozilla, depending on your device) and the keys used to encrypt messages to it. Alerts reach you through that service, which can see that a message was sent to your device but not what it says — every notification is encrypted before it leaves us and decrypted only on your device. Turning notifications off, or deleting your account, deletes the subscription immediately.

In the App Store and Google Play apps, notifications go through Apple’s and Google’s own notification services instead (Apple Push Notification service and Firebase Cloud Messaging). We store the token your phone gives the app for this, and pass each alert’s text — the band, venue and date — to Apple or Google, who use it only to deliver the notification to your phone. Deleting your account deletes the token immediately; uninstalling the app retires it.

Hosting & security

gigalerts.app runs on Cloudflare, Inc. — hosting, our database, and email delivery all happen on their infrastructure. Your data may be processed or pass through Cloudflare's global network, including outside the UK and EU, under Cloudflare's standard contractual safeguards for international transfers.

Bot protection

To protect our signup form from automated abuse, we use Cloudflare Turnstile, which may process limited technical signals (such as your IP address and browser characteristics) to distinguish real visitors from bots. This processing is carried out by Cloudflare on our behalf. Turnstile Privacy Addendum

Deleting your data

Every email includes an unsubscribe link, and it's one click — no form, no "are you sure" email chain. You can turn notifications off at any time from the app. Unsubscribing deletes your account and everything attached to it immediately.

Contact

Questions about this policy or your data: hello@gigalerts.app.